Bex Support

Bex Support is available to our customers, and we answer questions and solve problems via our Support Portal. To get in touch please send us an email at:

support@bexonline.com

If you are experiencing an issue in the system, please detail with examples, images and explanations. That way we can help you more quickly.

We also have an on-call number if you are experiencing down-time in Bex Backoffice or time sensitive issues with the POS:

08 - 556 183 91

Our opening hours are:

Support:

Week days: 09:00-17:00

On-call:

Week days: 07:00-20:30

Weekends and days before holidays: 10:00-19:00

Bex Documentation

Our comprehensive user documentation answers most questions about the system. Please consult it before contacting Support.